Quality Policy Statement

The Metatech Group aims to ensure that our products / services meet the needs of our customers at all times in accordance with customer, statutory and regulatory requirements, as well as our policies and procedures.

Senior Management are responsible for the implementation of our Quality Management System and for achieving and maintaining quality certification.  The scope of our Quality Management System covers all activities stated within our Scope Document and we are committed to:

  1. Develop and improve our Quality Management System
  2. Continually improve the effectiveness of the Quality Management System
  3. The enhancement of:
    1. Quality, specification, and integrity
    2. Customer satisfaction
    3. Supplier performance
    4. Risk minimisation
    5. Work ethics and best practices

The Metatech Group has a continuing commitment to:

  1. Reviewing the internal and external issues affecting our Quality Management System and the needs and expectations of interested parties
  2. Ensuring that our customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
  3. Communicating throughout the Organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements.
  4. Establishing this Quality Policy and our ongoing Quality Objectives
  5. Ensuring that Management Reviews not only set but review the quality objectives, and report on the Internal Audit results as a means of monitoring and measuring the processes and the effectiveness of the Quality Management System
  6. Ensuring the availability of resources

We shall endeavour to comply with all relevant statutory and regulatory requirements, and constantly monitors our quality performance against objectives and implementing improvements when appropriate.  

All personnel understand the requirements of this Quality Policy and abide with the requirements of the Quality Management System as defined in this Quality Procedures Manual.  This Quality Policy is regularly reviewed in order to ensure its continuing suitability.

Copies are made available to all members of staff and relevant interested parties along with copies of the minutes of Management Reviews, or extracts thereof, in accordance with their role and responsibilities as a means of communicating the effectiveness of our Quality Management System.  

Related Compliance

Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Anti-Slavery Policy

Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain.

Environmental Policy

The Metatech Group recognises the importance of environmental protection and we are committed to operating our business responsibly and in compliance with all environmental regulations, legislation and approved codes of practice specifically relating to the Scope of the certification, but incorporating our overall business activities. 

Procurement Frameworks

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.